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Privacy Policy

A plain-language explanation of how enquiry information is collected, used and shared.

Scope

This policy covers personal information collected by Concrete Company Sydney through this website, the quote request form and our phone number.

What is collected

When you send an enquiry or call, we may collect your name, phone number, email address, suburb or property address, a description of the job, and any photos you send. Like most websites, this site may also record basic technical information such as browser type and pages visited.

Why it is collected

We use your information to understand the concrete work you need and to pass your enquiry to an independent contractor who can quote and carry out the work. We may also contact you about your enquiry.

Who it is shared with

Your enquiry details are shared with the contractor who will quote your job. The form on this site is provided by a third-party software platform that stores enquiry information on our behalf. We do not sell your personal information.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure.

Access and correction

You may ask to access or correct the personal information we hold about you, or ask us to delete it where we are not required to keep it. Call (02) 5565 8218.

Complaints

If you are concerned about how your information has been handled, contact us first. If you are not satisfied with the response, you can contact the Office of the Australian Information Commissioner.

Changes

This policy may be updated from time to time. The current version is always on this page.

See also our terms and conditions and disclaimer.

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